RICA
Send "RICA" to 063 901 0001 on WhatsApp.
WhatsApp Port
Send "Port" to 063 901 0001 on WhatsApp.
SIM Serial
Enter the serial number of your Crave Connect SIM card. Located under the barcode on your SIM card.
eSIM: SIM Serial number will be sent to you via email.
Choose current service provider
Choose your current network provider.
OTP
Reply to the OTP SMS from your provider within 4 hours.
Log into app
Log into the Crave Connect app using your old phone number and password.
Track port progress
Track your port request on the Crave Connect app or on WhatsApp.
Wait before inserting your SIM
Wait up to 24 hours before inserting your new Crave Connect SIM card.